Gx270 Usb Drivers
Hi, I am using Windows XP SP2 and I realised my USB 2.0 drivers are not installed on my Optiplex GX270. I even checked Dell default install (Win XP SP1) on another machine and it is not installed either. What's the problem with Dell, they sell USB 2.0 chipsets but they don't even have the common courtesy to provide the drivers??? I checked on the Resources CD and on the Dell website and drivers for USB 2.0 are nowhere to be found.
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Jan 25, 2005 There is no problem with Dell. There are no Dell USB drivers for the GX270, just install The Intel Chipset and SP1 Then install the Microsoft USB. All download links are direct full download from publisher sites or their selected mirrors. Avoid: oem software, old version, warez, serial, torrent, keygen, crack of Audio Gx270 Driver Dell. Consider: Audio Gx270 Driver Dell full version, full download, premium download, licensed copy.
I know my USB 2.0 drivers are not installed because if I look in Device Manager under USB controllers, I don't see 'USB 2.0 enhanced hub' or something. I should see a similare entry if USB 2.0 was installed. And I have no 'problem devices' or question marks or anything, everything seems fine, except my USB 2.0 is not enabled.
I did a test and tried to transfer some files from my USB 2.0 memory stick. For a 50MB file, it took something like 1 minute and a half to transfer the file (clearly the average time for USB 1.1). And it took more than 10 seconds to delete it.
On a system with USB 2.0 installed, I used the same memory stick and transfered the same file, and it took only 5 seconds to transfer the file. Deleting it was less than a fraction of a second. So all I am asking for is a stupid driver (you know,.INF file, or something?). Is it too much to ask for Dell? What is making me sick is that Dell probably sold millions of GX270 around the world with USB 2.0 chipsets, but. No drivers with them! The result is that all computers are working as USB 1.1.
Most people probably didn't notice this detail, but for me I find it very disapointing for the number 1 computer selling company in the world. I already knew about this KB article before I posted my problem. I read it many times and it is not working.
If I take time to post on this forum it is because I already tried everything. And to answer your question, Yes, there is a problem with Dell. This time I'll try to be polite. Forgive me, but I think this is a very lame way to install a driver. I mean, all I need is a driver. Plain and simple.INF file. I don't see why I have to install SP1, then a Microsoft patch, to simply enable USB 2.0 on my system? And on top of all that, it is not even working!
Usb Drivers For Windows 8.1
Anyways, I checked my Resource CD and I have version 5.13. They ask for at least version 5.04 in the KB article so I should be OK. I tried this stupid patch again (because I already tried it 10 times before on different systems).
This time, I tried it with a brand new Optiplex GX270 with default Dell installation (Win XP SP1). I checked the drivers and USB 2.0 is not installed. I still don't understand why Dell is not including the drivers in the default setup. But worst than that, I installed the 'Microsoft USB 2.0 Supplement & QFE' and rebooted the PC and USB 2.0 is still not installed.
Usb Drivers Free Download
I checked my Device Manager under USB controllers and I should see 'USB 2.0 Root Hub', right? But it is not there. I tried my USB 2.0 memory stick again and it is still very slow (more than 1 minute to transfer only 50MB). So now I'm sure USB 2.0 is not installed. By the way, you remember my other system had SP2 for Windows XP? Well, your Microsoft patch won't install because it says that it is not the right Service Pack???
So If I understand well, this patch is 'supposed' to work (but is not working) only with SP1, but if I have Windows XP straight, or SP2, I cannot get USB 2.0? Sounds really weird. Installing USB 2.0 on a system should be something very basic, I don't understand why Dell is making it so complicated. I installed USB 2.0 on many systems in my life other than Dell and it always worked fine. For example, on my home computer, weither I have Windows 2000 or XP or whatever the Service Pack, USB 2.0 is always working fine. It has nothing to do with Microsoft, it is a simple driver that interface with my chipsets.
This driver is provided by my board manufacturer. It should be the same with Dell, they are the one who should provide the driver, not Microsoft with a stupid patch. I think that Dell Chipset drivers are not working fine.
The chipset controlling USB 2.0 Hub is ICH5, but somehow, the driver is not managing USB 2.0 right. How would you feel if you purchased a car with ABS brakes, but somehow they are not working because they are not installed properly? So all you've got are standard brakes, but you paid for ABS, and you know the system is in your car, but it is not working. You would be mad at the dealer, wouldn't you? So, I am asking the question again, can I get the drivers for USB 2.0 chipsets (Intel ICH5) for an Optiplex GX270?
Hmmm, that's cool man. Hope I didn't come off all mean. But that's also weird about the GX270. I've never had that happen. Are you doing clean installs of XP? If you don't install the Intel Chipset before anything else that can cause weird things to happen.
Is latest BIOS installed? If so, reset your BIOS defaults with ALT+F in BIOS.
Try installing Chipset and QFE with no USB devices attached to the PC. Maybe the drivers aren't installing because XP is trying to detect the device that's attached. Boot to Safe Mode and delete every single USB device from Device Manager, then reboot. If there is a 'stuck' driver in Safe Mode then it could prevent the 2.0 driver from installing correctly. If it's still having problems then it's something different than I've ever seen on any other GX270. As far as getting the driver, I don't think so.
The QFE was supposed to add the 2.0 support that got left out of SP1. I thought that SP2 was supposed to include the 2.0 QFE, I'd be shocked if it didn't. I just noticed something strange. I did a test with 2 different USB memory stick (both of them USB 2.0 and both of them different brand). Once again, I used 50MB files. OK, here is what I noticed: When I copy from the PC to the USB device = very slow (almost 2 minutes) When I delete files on the USB device = also very slow (almost 2 minutes) When I copy from the USB device to the PC = very fast (around 10 seconds) I tested it on two different GX270 and got the same results.
Strange, isn't it? I did the same test with a GX260 that has USB 2.0 installed (I can see 'USB 2.0 Root Hub' in the Device Manager) and it is always working fast. No matter what I am trying, deleting takes only 1 second and copying files, no matter which way, takes the same amount of time (around 10 seconds). USB 2.0 is suppose to work the same speed both ways, like the GX260 is doing.
Why is the GX270 fast only when I copy from my USB device? If I had this problem with only one memory stick, I could have said that the memory stick is the problem. But I tried with two different models from two different manufacturers. My conclusion is: GX270 are newer than GX260, so everything the GX260 is doing, the GX270 should be doing it too, and it should do it better! Just to be sure, I'll try to get a hand on other memory sticks (again from different manufacturers) and see if they all do the same thing.
I would appreciate it too if other guys would have time to try it with their GX270, just to see if they are experiencing the same problem. I also have a lot of other GX270 around here with Windows 2000 SP4, I'll also try them. So far I still think there is a problem with the driver controlling the USB 2.0 Hub. And I still think it would help a lot if Dell was providing a USB 2.0 driver with its systems (Like all other manufacturers are doing). Having the driver helps when you are experiencing problems, you can check driver version, see if you need to update.INF, it is also more easy to re-install when you want to be sure everything is properly installed etc. I find it annoying having to install a Microsoft patch to get my hardware working.
To answer your questions: I am using clean systems. One of them comes pre-installed by Dell with nothing added. Except for the Microsoft QFE patch when I was trying to solve the problem. The other one is my system and it was installed few months ago and it is clean (lattest Dell drivers, lattest Microsoft updates etc.). I don't have lattest BIOS though, I have version A03 and the most recent one is A04, I will update it latter on today.
But frankly, I would be surprised if it solved my problem. As if Dell did not include USB 2.0 support in their previous BIOS. And I checked the description of what the A04 update is supposed to resolve and nothing is mentionned about USB controller. But I'll give it a try anyways because I like having my hardware and drivers up to date. Anyways, I'll keep you posted and I would appreciate it if you could do some test on your side too. Have you tried it without XP SP2?
SP2 has caused us no end of trouble. Our shop has been beta testing the various builds and we haven't had much luck getting computer to reliably run on existing software and/ or hardware. As for USB2.0 it is native to the Intel chipset in the 260 (845G) and the 270 (865G) Here's the Intel Site: & Integrated Hi-Speed USB 2.0 - Eight ports offer up to 40x greater bandwidth over USB 1.1 for a variety of today's demanding high-speed I/O peripherals. And this is what Intel says about the drivers Hi-Speed USB Drivers Are Here Hi-Speed USB drivers are ready. Windows XP drivers are available now, via Windows Update.
2000 Beta drivers are currently available with final drivers expected soon. For other Windows drivers (98, 98SE, ME), you will need to work with 3rd party vendors such as Orange Micro, and Adaptec. Hi Kalik, I just gave up finding a fix. I spent too many times searching for a solution. Even by contacting Dell several times they didn't know how to solve this.
Besides USB slowness, I noticed some other hardware 'bugs' using an Optiplex GX270 with Windows XP. The worst thing I saw was an horrible display problem: Sometimes with a GX270, you loose the display, the monitor goes 'fuzzy', but the computer is still running. All you can see on the screen are lines and garbage.
Even if I change the monitor while the computer is running, it doesn't help, the other monitor displays the same thing: lines and garbage. If I reboot the system (which is the only thing I can do) everything goes back fine. But before rebooting you cannot save your work because you can't see what you're doing. I tried with 3 different video cards (default nVidia card, Intel integrated card and finally a Matrox G550 dual-head card) and the problem is still the same.
With the default nVidia card, I tried 3 different driver versions. Still nothing corrected the problem.
So, this means it has something to do with the motherboard, maybe there is something wrong with the chipset drivers in XP, I don't know. All the GX270s in the office have the same display problem. I called Dell several times about this issue, which is in my opinion, much worst than USB slowness!
Dell Optiplex Gx270 Usb Not Working
At first, they didn't recognize the problem saying that I am the only one who ever mentionned this issue and that it has something to do with my installation. However, I found latter on that other people on this forum had the exact same problem. I spoke with a guy who is using 30 GX270s that all have the same display problem (display goes fuzzy). Finally, Dell recognized the problem, but they still have no solution. What I did to solve my problem was installing Windows 2000 on all my GX270s, for some reasons, there is no display problems with Win 2000 even though it is running the same hardware. Like I mentionned earlier, maybe it has something to do with the chipset drivers in XP. Same as USB chipset drivers don't seem to work fine under XP.
I didn't test USB sticks speed under 2000, I have no time for this anymore. But the only advise I can give you is to install Windows 2000 on your GX270s, I know it is disapointing, you have to reinstall everything, and me too I prefer using XP. But Windows 2000 is not bad either, it uses the same platform as XP, so it is fine for me.
By the way, I just purchased six new GX280s and they work really great! I've been running them for three months now and I didn't have any problems with them.
They are faster than GX270s and are using new DDR2 memory with PCI Express display. But the more important thing to me, they seem much more reliable than GX270s.
I plan maybe buying 40 GX280s before the end of the fiscal year, I am glad I waited before upgrading some PCs here, because I wouldn't want 40 other 'buggy' GX270s! MC Looks like I may have found a fix.
Boot up with a WinXP bootable cd. Format HD and install a clean version of XP - Make sure you have the driver disk that came with your GX270 and install drivers if needed - After installing XP I tested it out and it still didn't work (i could tell because of the pop up I get that states that I'm installing a high speed device into a non-high speed hub.) - I deleted all the items in the UNIVERSAL SERIAL BUS CONTROLLER drop down in my device manager control panel - re boot and it should find it.
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